Terms & Conditions

Welcome to CHICVERSA. By accessing our website and purchasing from us, you agree to comply with the following terms and conditions. These terms are designed to ensure a safe, transparent, and enjoyable shopping experience. Please read them carefully before using our services.

1. General Provisions

These Terms & Conditions apply to all visitors, users, and customers of CHICVERSA. By browsing our website, creating an account, or placing an order, you accept these terms in full. If you do not agree, you must stop using our website immediately. We reserve the right to update or change these terms at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the new terms.

2. Products & Information

We strive to display accurate product descriptions, images, and pricing. However, slight variations in color, design, or packaging may occur due to monitor settings or supplier updates. Product availability is subject to stock levels, and we reserve the right to limit quantities, discontinue products, or update pricing without notice.

3. Orders & Payment

• By placing an order, you confirm that all information provided is accurate and complete.

• Prices are displayed in USD ($) and include applicable taxes unless otherwise stated.

• Payments must be made using secure and approved payment methods.

• CHICVERSA reserves the right to cancel or refuse any order if fraudulent, suspicious, or incorrect activity is detected.

• Once your order is placed and payment is confirmed, you will receive an email confirmation.

4. Shipping & Delivery

• Orders are processed within 1–3 business days.

• Delivery times vary depending on the destination. Domestic orders typically take 3–7 business days, while international orders may take 7–15 business days.

• Shipping delays may occur due to customs, courier issues, or peak holiday seasons. CHICVERSA is not liable for such delays.

5. Returns & Refunds

• Returns are accepted within 14 days of delivery, provided items are unused, unwashed, and in their original packaging with all tags attached.

• Certain items (e.g., underwear, socks, and clearance items) are not eligible for return.

• Refunds will be issued once returned items are inspected and approved. Refunds will be credited to the original method of payment within 5–10 business days.

• Return shipping fees are the responsibility of the customer unless the product was defective or incorrect.

6. Intellectual Property

All content on this website, including but not limited to logos, images, product photos, text, graphics, and designs, is the intellectual property of CHICVERSA. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

7. Privacy & Data Protection

We respect your privacy and are committed to safeguarding your personal information. Data collected during your visit, account registration, or order placement will be used only to provide our services.

8. Limitation of Liability

CHICVERSA is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability, under any circumstance, will not exceed the purchase price of the product in question.

9. Governing Law

These Terms & Conditions are governed by the laws of Vietnam. Any disputes shall be resolved in the competent courts of Vietnam.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

📧 support@chicversa.com